kg6k Privacy Policy — Your Information Is Our Responsibility
This policy describes in detail how your personal information is collected, stored, and used. We treat your privacy with the highest importance.
Welcome to the kg6k platform. This privacy policy ("Policy") describes how kg6k ("we", "us") manages the personal information of users ("you", "your") of our website, services, and applications ("Platform"). By using our Platform, you agree to the terms of this Policy. If you do not agree with this Policy, please refrain from using the Platform.
kg6k is a secure and reliable online casino and betting platform built for players in Bangladesh. We take the privacy and data protection of our users seriously and are committed to complying with applicable laws and regulations.
1 Types and Sources of Information Collected
We may collect information about you in several ways. This information falls into three main categories:
1.1 Information You Provide Directly
This includes information you provide yourself when creating an account, verifying your identity, or contacting us:
- Full name and date of birth
- Email address and mobile number
- National ID card or passport details (for identity verification)
- Address and nationality
- bKash, Nagad, Rocket, or Upay account details (for transactions)
- Messages sent to customer support and communication records
1.2 Automatically Collected Information
Information collected automatically while you use the Platform:
- IP address and device identifier
- Browser type, language, and version
- Operating system and device model
- Date, time, and duration of Platform access
- Record of pages visited and links clicked
- Information collected through cookies and similar technologies
1.3 Information Received from Third Parties
We may sometimes receive information from trusted third parties, such as:
- Payment processors (bKash, Nagad, Rocket, Upay)
- Identity verification and fraud prevention service providers
- Analytics and technology partners
2 Purposes for Using Your Information
kg6k uses your information only for the following lawful purposes:
- Account Management: Creating, verifying, and maintaining your account.
- Service Delivery: Providing gaming, betting, and other Platform features.
- Financial Transactions: Processing deposits and withdrawals and keeping transaction records.
- Identity Verification and Security: Confirming your identity and preventing fraud and unlawful activity.
- Customer Support: Responding to your complaints and requests.
- Regulatory Compliance: Maintaining adherence to applicable laws and regulations.
- Platform Improvement: Analysing statistics to improve the user experience.
- Promotional Communications: Informing you about bonuses, offers, and updates, subject to your consent.
- Responsible Gaming: Identifying unusual usage patterns and providing assistance when needed.
3 Cookies and Similar Technologies
We use cookies and similar technologies to ensure the functionality of our Platform and to improve your experience.
3.1 Types of Cookies
- Essential Cookies: Required for the basic operation of the Platform. Without these, the Platform may not function correctly.
- Functionality Cookies: Used to remember your preferences and settings.
- Analytics Cookies: Collect statistical information about Platform usage.
- Security Cookies: Help prevent fraud and unauthorised access.
3.2 Cookie Controls
You can manage or disable cookies through your browser settings. However, disabling essential cookies may prevent you from using certain features of the Platform.
4 Data Storage and Security
kg6k uses advanced technology and practices to protect your information:
- SSL Encryption: All data transfers are secured through encryption technology.
- Secure Servers: Your information is stored on safe and secured servers.
- Access Controls: Only authorised personnel can access your information.
- Regular Monitoring: Security measures are regularly tested and updated.
- Two-Factor Authentication: An additional layer of security for accessing your account.
4.1 Data Retention Period
We retain your information for as long as necessary or legally required. Even after account closure, certain information may be kept for the period needed to meet regulatory obligations, resolve disputes, or establish legal claims.
5 Sharing Information with Third Parties
kg6k does not sell or rent your personal information. However, we may share information in the following limited circumstances:
5.1 Permitted Information Sharing
- Payment Processors: Necessary information is shared with bKash, Nagad, Rocket, and Upay to complete transactions.
- Identity Verification Services: We work with trusted providers to confirm your identity and age.
- Technology Service Providers: Technology partners who support the operation of the Platform — operating under strict confidentiality agreements.
- Legal Obligations: Where required by government directive, court order, or regulatory authority request.
- Business Restructuring: In the event of a merger, acquisition, or asset sale where the transfer of information is necessary.
5.2 International Data Transfers
Your information may be transferred to countries outside Bangladesh where our service providers are located. In such cases, we ensure that data protection standards are maintained and that appropriate legal processes are followed.
6 Your Rights
As a user of our Platform, you have the following rights:
- Right of Access: The right to know what information we hold about you and to receive a copy.
- Right to Rectification: The right to request correction of inaccurate or incomplete information.
- Right to Erasure: The right to request deletion of your information in certain circumstances.
- Right to Object to Processing: The right to object to the processing of your information in certain cases.
- Right to Portability: The right to receive your information in a structured, machine-readable format.
- Right to Withdraw Consent: The right to withdraw consent you have previously given at any time.
- Right to Opt Out of Marketing: The right to remove yourself from promotional communications.
7 Protection of Minors
kg6k is a platform operated exclusively for adults. This Platform is intended only for those aged 21 and above. We do not intentionally collect any personal information from minors.
If we become aware that information has been collected from a minor, we will immediately delete that information and close the associated account. If a parent or guardian believes their child is using our Platform, please contact us at [email protected].
8 Marketing and Promotional Communications
With your consent, we may inform you about new kg6k offers, bonuses, and updates by email or other means. These communications will always include a simple opt-out ("unsubscribe") option.
You may opt out of marketing communications at any time. This will not stop important communications related to the management of your account.
9 Third-Party Websites and Links
Our Platform may sometimes reference third-party websites. kg6k is not responsible for the privacy policies or practices of these external sites. We recommend that you read the privacy policy of each website you visit.
10 Changes and Updates to This Policy
We may update this privacy policy from time to time. If there are any significant changes, we will notify you via a notice on the Platform or by sending a message to your registered email address.
Continued use of the Platform after any changes will be considered as your agreement to the updated policy. We encourage you to review the changes periodically.
11 Complaints and Dispute Resolution
If you believe we are not handling your information in accordance with this policy, please contact us directly first. We will try to resolve your concern as quickly as possible.
If your complaint is not resolved to your satisfaction, you retain the right to file a complaint with the relevant regulatory authority.
12 Contact Information
For any questions, concerns, or requests related to this privacy policy, please contact us:
Support is available in Bengali and English via 24/7 live chat.